Managed IT Services
Proactive Technology Management for Your Business
Focus on Your Business, We’ll Handle the Technology
Technology should drive your business forward — not hold it back. With our Managed IT Services, we become your dedicated IT department, providing proactive monitoring, maintenance, and support to keep your systems secure, optimized, and running smoothly 24/7.
Instead of reacting to problems after they occur, we work to prevent issues before they impact your business, helping you reduce downtime, improve productivity, and control IT costs.
Why Businesses Choose Our Managed IT Services
🔷 Predictable Monthly Costs – A flat monthly fee that makes budgeting easy while eliminating surprise expenses.
🔷 Improved Productivity – Minimized downtime and faster response times keep your team working without interruptions.
🔷 Enhanced Security – Stronger defenses against data breaches, ransomware, and compliance violations.
🔷 Scalability – Services that adapt as your business grows, without the cost of hiring more in-house IT staff.
🔷 Peace of Mind – Knowing your technology is being managed by experts allows you to focus on running your business.
Who Can Benefit from Managed IT Services?
🔷 Small and medium-sized businesses without a dedicated IT department. 🔷 Companies looking to reduce IT costs while increasing efficiency.
🔷 Organizations that require strong security and compliance measures.
🔷 Businesses expanding to multiple locations or supporting remote employees.
What’s Included in Our Managed IT Services
Our Managed IT Services provide continuous, proactive support for your business technology, covering every aspect of your IT environment — from user management and security to servers, networks, and disaster recovery.
User & Endpoint Support
🔷 User Account Management
🔷 User Policy Enforcement
🔷 End User Remote Control
🔷 Anti-Virus Management and Removal
🔷 Spyware Management and Removal
🔷 Security Patch Management
🔷 Software License Reporting
🔷 System Inventory Reporting
Network & Infrastructure Management
🔷 Client Network Configuration Management
🔷 Network Consistency – bringing infrastructure and systems to a known state
🔷 File System Management
🔷 Disk Space, Partition, and Usage Management
🔷 System Inventory & Asset Reporting
🔷 Cable & Infrastructure Organization (Telco Room, Servers, Workstations, Peripherals)
Server & Application Management
🔷 Ongoing Proactive Server Maintenance
🔷 Microsoft Windows Server Patch Management
🔷 Microsoft SQL Server Patch Management
🔷 Microsoft Exchange Server Patch Management
🔷 Backup Monitoring
🔷 Hardware Firmware Management
🔷 Service Monitoring & Event Log Monitoring
🔷 Install Applications, Patches, or Required Updates
Security & Compliance
🔷 Review System Infrastructure and Network Security Policies
🔷 Disaster Recovery Strategy Development and Implementation
🔷 Compliance Support (as part of our Managed Compliance as a Service)
Planning, Assessment & Optimization
🔷 Site Assessment
🔷 Inventory Database Containing Your System Hardware and Software
🔷 Review TOTALCare™ Service Activities
🔷 Service and Support Procedures
🔷 Management Reporting
On-Site & Discretionary Services
🔷 Discretionary On-Site Time for maintenance, troubleshooting, and optimization
🔷 Standard Installation of All Hardware Included in the TOTALCare™ IT Service Plan
Don’t Let IT Problems Slow You Down
Outdated, unmonitored, or poorly maintained systems can cause costly downtime, security risks, and productivity loss. With our Managed IT Services, you get a team of experts dedicated to keeping your business running at peak performance.
Contact us today to schedule a consultation and see how our Managed IT Services can make your technology work for you — not against you.
